SSCI Journals
Shin, H. S., & Perdue, R.R. (2019 July).
Developing a company-wide strategic framework for hotel front office technology: A service innovation archetype perspective. Presented at the 2019 Annual ICHRIE Summer Conference and Market Place. New Orleans, USA.
Shin, H. S., Perdue, R.R., & Pandelaere, M. (2019 January).
Value co-creation process: The effect of hotel response to online reviews and the mediating role of customer empowerment. Presented at the 24th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism. Houston, USA.
